What Our Clients Are Saying

Gael and Rob were so brilliant with my dog, Foxy. I'd never used a dog sitter before, and Foxy is quite anxious / neurotic / spoilt (depending on your point of view!) so I was a bit apprehensive but Gael and Rob immediately put us both at ease. I met Gael  prior to booking so that she could see how Foxy is out and about and at home, and I could see where Foxy would be staying and ask any questions.
Foxy is usually a bit scared of men at first (rescue dog) but took to Rob straight away - very unusual for her! You could tell straight away that they are both dog lovers, and they encouraged Foxy to make herself at home - which she promptly did!
Whilst we were on holiday I received regular updates and pictures which was lovely and reassured me that Foxy was having a great time. When we came to pick her up she was pleased to see us but didn't seem in a rush to leave...
All in all it was a perfect stay - I honestly can't think of 1 way in which the experience could have been improved. I'll definitely be using Hoof and Paw again in the future - highly recommended!


I highly recommend this excellent service. Our dog Maisie is treated as part of the family when she visits, a real home from home friendly service. You can tell Maisie is always very happy to stay as we never have an issue when dropping her off. The service is also very thorough to ensure all of Maisie's individual needs are met. We have already booked her in for February and July!


I have a very old, nervous and set in his ways Jack Russell. I was apprehensive leaving him with anybody, but Gael immediately put him and myself at ease, gaining his trust. She has a very calm and friendly manor, I would have no hesitation using her services again and cannot recommend her highly enough.


Bertie had his first play day away from home today and I didn’t worry about him one bit as I know Gael will care 100% for him. Even though we had a vet trip yesterday and he may have had issues, she still had him without complaint. From the photos it looks like he had an absolute ball! Thank you so much for having a high energy puppy!! Highly recommend!


Gael was both friendly and professional from the get go, which put our minds at ease when it came to leaving our cats and going away for the week.

We were kept updated everyday on our cats, which my daughter really enjoyed. On return, the cats were happy and healthy and even had some new toys to play with not to mention, the litter area was pristine, which was a lovely touch when we returned from a long, stressful journey.

I couldn’t recommend Gael enough, we will certainly use her again when needed.




Gael and Bob Bootman

Hertford Heath


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